Frequently Asked Questions
Everything you need to know about DISAUR home essentials and our service.
What is the typical shipping time for DISAUR furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard delivery typically takes 5-10 business days. Larger furniture pieces may require additional transit time for specialized freight handling.
Do you offer international shipping?
Currently, DISAUR ships to customers within the continental United States, Canada, and select European countries. Shipping rates and delivery windows will vary based on the destination country.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or final sale items are not eligible for return.
How can I track the status of my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your shipment's progress in real-time.
What payment methods do you accept?
DISAUR accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are DISAUR products covered by a warranty?
Yes, all DISAUR furniture includes a 1-year limited warranty against manufacturing defects. This covers structural integrity and hardware, but does not include normal wear and tear or accidental damage.